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KHEMMA PHAL
Drawing from over two decades of expertise in the food and beverages industry, Khemma is the visionary leader behind Phal Group. During her tenure at OTG Management, Khemma played a pivotal role as the Senior Director of Operations and Development & Partner. Here, she spearheaded the successful launch and management of over 100 locations, leaving an indelible mark on the company's trajectory. Her strategic prowess extended beyond expansion; she revolutionized operational practices, implemented comprehensive training programs, and infused innovative concepts into the organization's DNA.
At the heart of Khemma's success lies her ability to cultivate cohesive teams, streamline processes, and drive strategic initiatives to fruition. Her track record exemplifies a commitment to excellence and a relentless pursuit of exceeding expectations.
CHRISTINA PHAL
With over 10 years of experience in the hospitality industry, Christina has developed a deep understanding of what it takes to drive exceptional guest experiences and operational success. Christina began her career as a cashier at 17 years old, quickly progressing into roles in learning and corporate development, and is now proud to serve as the Director of Operations for a leading travel and hospitality company focused on major highways in the USA and Ireland.
Christina's journey has spanned a wide range of sectors, including hotels, restaurants, and airports, giving her a well-rounded perspective on the unique challenges and opportunities across the industry. As a hospitality consultant, Christina brings a wealth of experience to help businesses streamline their operations, enhance customer service, and drive long-term growth. Her passion is empowering hospitality brands to deliver memorable experiences and achieve lasting success.